Shipping policy
Shipping Policy
Thank you for visiting and shopping with us. The following information sets out the terms and conditions that constitute our Shipping Policy.
Order Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
Orders placed after 5:00 PM local time will be processed on the next business day.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping: 3–5 business days
Express Shipping: 1–2 business days
International Shipping: 7–21 business days
Delivery delays can occasionally occur due to carrier issues, weather conditions, or other circumstances beyond our control.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24–48 hours.
If you do not receive tracking information within 3 business days of placing your order, please contact us.
Domestic Shipping
We ship to all addresses within the country. We do not ship to P.O. boxes at this time. If you have a P.O. box, please provide a physical address at checkout.
International Shipping
We currently ship to select countries and regions. Please note that international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost. We have no control over these charges and cannot predict their amount.
Customs policies vary widely from country to country. Please contact your local customs office for further information.
Lost, Damaged, or Stolen Packages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If your tracking information confirms delivery but you have not received your package, please contact the carrier directly to resolve the issue.
Returns, Changes & Cancellations
For information regarding returns, exchanges, and cancellations, please refer to our Return Policy.
If you need to change or cancel your order, please contact us within 24 hours of placing your order. Once an order has been shipped, we are unable to cancel or modify it.
Service Interruptions
Delivery times are estimates and not guaranteed. Orders may be delayed due to circumstances outside our control, including but not limited to severe weather, natural disasters, carrier disruptions, or peak holiday seasons.
Contact Us
If you have any questions about our Shipping Policy, please contact us through the contact information provided on our website.